Are you passionate about delivering exceptional customer service and making a meaningful impact in people’s lives? 3sHealth is looking for dedicated and enthusiastic Benefit Services Officers to join our Employee Benefits team.

In this role, you’ll be the first point of contact for our 46,000 plan members, 20,000 retirees, and participating employer and union partners, providing outstanding support via phone, email, and live chat. You’ll help guide them through the Employee Benefit Plans we proudly administer, ensuring a smooth and positive experience every step of the way.

What we offer

At 3sHealth, we value our culture of collaboration and continuous improvement, and we have been named one of Saskatchewan’s Top Employers for the past nine years. We are an organization dedicated to employee engagement and proudly celebrate our commitment to truth and reconciliation and diversity and inclusion initiatives.

We currently have a temporary one-year opportunity available, with the possibility of extension. The salary range for this position is $53,796 to $69,933, and this opportunity is located in our office in Regina, Saskatchewan. We also offer comprehensive benefits, including:

• Four weeks’ vacation leave upon initial hire and 12 scheduled days off (pro-rated);
• Enhanced dental and extended health plans;
• Group Life insurance coverage;
• Flexible spending accounts (employees can choose between the health spending account and the lifestyle spending account); and
• A robust Employee and Family Assistance Program (EFAP) that includes counselling, legal, and financial services, and more.

At 3sHealth, we believe in fostering a supportive and collaborative workplace where your contributions truly matter. If you're ready to grow your career while making a difference, we’d love to hear from you!

At 3sHealth, we believe in supporting those who care for others. Our Employee Benefits department lives by the philosophy, “We Take Care of the Caregivers.” We are proud to provide compassionate, proactive, and collaborative support to our plan members across the province.

Our Claims Services team is seeking a Claims Adjudicator to provide collaborative support to plan members on their path to health using an active case management approach. This role is ideal for someone who thrives in a fast-paced environment, values quality service, and is passionate about making a difference in people’s lives.

Key responsibilities include:

• Assess and manage long-term disability claims through to resolution;
• Determine eligibility for benefit payments based on plan policies and medical/vocational information;
• Develop and implement individualized case management plans; and
• Support plan members through a successful return-to-work process.

At 3sHealth, we value our culture of collaboration and continuous improvement, and we have been named one of Saskatchewan’s Top Employers for nine consecutive years. We are an organization dedicated to employee engagement and proudly celebrate our commitment to truth and reconciliation and diversity and inclusion initiatives.

We also offer comprehensive benefits including:

• Four weeks’ vacation leave upon initial hire and 12 scheduled days off (pro-rated);
• Enhanced dental and extended health plans;
• Group Life insurance coverage;
• Flexible spending accounts (employees can choose between the health spending account and the lifestyle spending account); and
• A robust Employee and Family Assistance Program (EFAP) that includes counselling, legal, and financial services, amongst others.

3sHealth’s Employee Benefits team “takes care of the caregiver” by administering Group Life, extended health care, dental, and disability income plans for health system employees.

3sHealth is looking for a permanent, full-time Claims Payment Officer to join our amazing Employee Benefits team. As a Claims Payment Officer, you would be responsible for ensuring that Disability Income Plan members receive weekly and monthly benefit payments correctly and on time. You would also act as a plan member advocate, maintain financial records, and assist the Employee Benefits team by performing quality financial audits and testing system improvements.

What we offer

At 3sHealth, we value our culture of collaboration and continuous improvement, and we have been named one of Saskatchewan’s Top Employers for the past nine years. We are an organization dedicated to employee engagement and proudly celebrate our commitment to Truth and Reconciliation, and diversity and inclusion initiatives.

This permanent, full-time position is based in Regina, Saskatchewan, with a salary range of $53,796 to $69,933. We also offer comprehensive benefits including:

• Four weeks’ vacation leave upon initial hire and 12 scheduled days off (pro-rated);
• Enhanced dental and extended health plans;
• Group Life insurance coverage;
• Flexible spending accounts (employees can choose between the health spending account and the lifestyle spending account); and
• A robust Employee and Family Assistance Program (EFAP) that includes counselling, legal and financial services, and many more.

The Senior Information Management Analyst provides expert leadership across privacy, cybersecurity, and data governance for 3sHealth. This role ensures that service lines manage information securely and lawfully, aligning with the Health Information Protection Act (HIPA) and the Local Authority Freedom of Information and Protection of Privacy Act(LAFOIP), and with recognized security frameworks. Working collaboratively with Information Technology, project teams, and health system partners, the Analyst leads assessments, policies, controls, training, and incident response to reduce risk and enable safe, effective delivery of services.

3sHealth is an office-based environment that requires extensive computer use and periods of visual concentration. It is a dynamic environment with multiple priorities and deadlines, requiring resilience, diplomacy, and tact in sensitive situations.

Infrequent travel may be required.

This position is pending reclassification and subject to change.

Key Areas of Accountability

Privacy governance and compliance

• Lead privacy compliance activities for 3sHealth in accordance with HIPA and LAFOIP, including policy interpretation, training, and monitoring.
• Support the delegated HIPA/LAFOIP head; prepare and coordinate responses to access to information requests and privacy complaints.
• Plan, develop, and deliver organization-wide privacy and access training programs; develop awareness materials for all levels of staff.
• Conduct and/or coordinate Privacy Impact Assessments (PIAs), audits, and risk assessments for new or changed services and systems.
• Investigate privacy incidents, prepare analysis/reports, and coordinate submissions to oversight bodies (e.g., Office of the Information and Privacy Commissioner) as required.
• Maintain an inventory and data map of personal and personal health information assets, document data flows, and safeguards.

Cybersecurity risk management

• Lead and/or facilitate threat and risk assessments (TRAs) and gap analyses for systems and processes; recommend mitigation strategies.
• Partner with IT security to ensure privacy safeguards are delivered through appropriate technical and administrative controls.
• Develop, review, and maintain cybersecurity policies, standards, and procedures aligned with industry best practices and health-sector requirements.
• Coordinate and support incident response for privacy and cybersecurity events, including containment, root-cause analysis, notifications, and lessons learned.
• Design and deliver cybersecurity awareness programs and targeted training for staff and leadership.
• Advise on data classification, encryption, secure transfer, retention, and disposal practices to reduce risk throughout the information lifecycle.

Information management and data governance

• Create and maintain data management processes, metrics, and reporting to monitor service performance and compliance.
• Review and update policies, agreements, and contracts (e.g., data-sharing agreements) for privacy and security requirements.
• Contribute expert input to project teams on requirements, design decisions, and control selection to embed privacy and security by design.

Stakeholder engagement and leadership

• Develop and maintain effective relationships with internal teams and external partners (eHealth, Saskatchewan Health Authority, Ministry of Health, vendors).
• Provide briefings and recommendations to management and senior leadership; present complex issues clearly and concisely.
• Lead and participate in special projects; facilitate meetings to achieve consensus on privacy/security actions.