Careers

Job Summary

3sHealth has an exciting opportunity to join our Employee Benefits team as a Benefit Services Officer. Our Benefit Services Officers are responsible for providing world-class customer service and support to plan members and participating employers by telephone, email, and live chat regarding the insurance and benefit programs 3sHealth administers.  

Our ideal candidate will have post-secondary education, a background in benefit administration, and/or customer service experience in a call centre environment, and will demonstrate excellent communication skills.  

We offer comprehensive benefits including:

• Four weeks’ vacation leave upon initial hire and 12 scheduled days off (pro-rated);
• Enhanced dental and extended health plans;
• Group life insurance coverage;
• Flexible spending accounts (employees can choose between a health spending account and a lifestyle spending account); and
• A robust Employee and Family Assistance Program (EFAP) that includes counselling, legal, and financial services, amongst others.

At 3sHealth, we value our culture of collaboration and continuous improvement, and we have been named one of Saskatchewan’s Top Employers for the past eight years. We are an organization dedicated to employee engagement and proudly celebrate our commitment to Truth and Reconciliation and diversity and inclusion initiatives.

We currently have a one-year opportunity with the possibility of extension. The salary range for this position is $53,796 to $69,933. This position is office-based and located in Regina, Saskatchewan.

Required Qualifications

Undergraduate degree or diploma, or equivalent combination of education and experience.

Knowledge, Skills, and Abilities

• Ability to acquire and maintain a comprehensive knowledge of all Employee Benefits plan provisions and operating procedures and become a knowledgeable and productive user of various member databases
• Ability to identify root cause of issues and develop/recommend solutions
• Ability to manage conflict in real time and focus on problem solving
• Ability to manage time and set personal goals and priorities to achieve department results
• Ability to understand customer needs and identify improvement opportunities
• Ability to work efficiently and effectively as part of a cross functional team
• Advanced knowledge of MS Office Suite and related software, including SharePoint
• Basic knowledge of mathematical concepts and applications used in the financial industry
• Commitment to client service, teamwork and collaboration
• Excellent written and verbal communication skills, and high attention to detail
• Certification as an Employee Benefits Specialist would be considered an asset
• Knowledge of lean processes would be considered an asset

Experience

One to three years’ experience related to Benefits Administration or Human Resources, or an equivalent combination of education and experience.

How to Apply

We are filling a one-year temporary vacancy with an expected start date in January 2025. This is an office-based position.

Prior to commencing employment with 3sHealth, the selected candidate will be required to complete a criminal record check.  

We thank all interested candidates; however, only those chosen for an interview will be contacted.

To apply, please click the button below.