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Plan members will notice some branding changes when accessing benefits services and information.
The Great-West Life Assurance Company, the London Life Insurance Company, and the Canada Life Assurance Company amalgamated on Jan. 1, 2020. They are now one company called the Canada Life Assurance Company.
Plan members who use GroupNet for Plan Members to submit claims electronically or check coverage balances will still be able to do so. GroupNet has a new look because it is now branded with Canada Life’s logo. Login information and the website address will not change.
3sHealth will update its website, claim submission forms, and plan booklets with the new name and logo over the next few months.
There will be no other changes to the existing benefit plans.
After Jan. 1, 2020, 3sHealth will issue new plan members pay-direct drug cards with the Canada Life name and logo. Current plan members will not receive new cards. The pay-direct drug cards with the Great-West Life name and logo will still work.
If you have any questions, please email EBP@3sHealth.ca or phone a 3sHealth Benefit Services Officer at 1-866-278- 2301.